Banding Issue

Horizontal banding is a symptom of the scanner needing a white balance calibration.  It can also be caused by external light source.  

If the issue is related to the scanner needing adjustment, run a White Balance calibration.  If there are floresent lights right above the scanner, either move the scanner to another location, turn that light off, or just close the lid while scanning.

If this issue continues, contact Large Document Solutions at (866) 338-4464 or  We have trained Image Access technicians ready to take your call.