Latest News & Information

COVID-19 Update from Large Document Solutions

Be Safe, Take Care of One's Self, Choose Smart

By Large Documents - March 25, 2020

The implications of the spread of COVID-19 now reach deep into every corner of our lives, and these are difficult times for all of us. We are all concerned about the health of our family and friends, and we also know that many are also burdened by worries about jobs, bills, childcare, and so much more. 

Large Document Solutions (LDS) wanted to take a moment to let you know how we are adapting to this temporary new reality and what you can expect in the days and weeks ahead.

  1. Our business will continue to serve our customers.  We have decided in order to keep our employees safe is to work from our home offices.  Each office has access to our customer database, email, and office forms.  There should be little if any disruption in service.
  2. Although we are not physically in the office, there will be some times where you will have to leave a message if you call.  No worries, we are checking those lines many times during the day and will give you a return call shortly.  So please, leave a message.  
Thank you for your patience.  We are confident that everyone’s world will be getting back to normal at the appropriate time.  We thank you for your business and will continue to serve our loyal customers.  

Be Well,

Large Document Solutions
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A Quick and Easy Method to create Scanning Templates

How to create a scanning template for consistant scans

By Large Documents - February 27, 2020

This short video demonstrates how to create and/or modify a scanning template.  A template is a canned configuration to be used for consistant scans.  No more forgetting to click a parameter or clicking to change the standard scan.  These saved configurations/templates save time and helps with scanning productivity.  

How to create a scanning template using the ScanWizard interface.

For further information or to speak to a product analyst call (866) 338-4464 or info@largedocuments.com

How to use Image Access ScanWizard Job Mode

This short video walks the user thru Job Mode with Image Access Scanners

By Large Documents - February 27, 2020

"Job mode" with Image Access scanners is a tool to help with productivity.  Instead of scanning once and saving once and doing it over and over again.  This option enable the scanner operator to cut scanning time in half!

Job Mode also has the added function to create along with single files ZIP and Multipage PDS and TIF files.  Follow this link to see the short video.

For more detail and information contact direct via phone at Large Document Solutions at (866) 338-4464 

How to Migrate thru the Image Access menus of ScanWizard

Migrating Scanwizard

By Large Documents - February 27, 2020

There are three scanning applications used with Image Access scanners.  The two most command applications is ScanWizard and Batch Scan Wizard.  ScanWizard is the most common and robust applciation that comes with all Image Access scanners.  This short video goes thru all the major items in the interface.  << Short Video >>

More information can be obtained by calling Large Document Solutions at (866) 338-4464.

Saving Scanned files to Microsoft’s OneDrive using Image Access Scanners

OneDrive file sharing

By Large Documents - February 27, 2020

Background:
OneDrive is usually installed during Windows 10 installation.  That means it lives on a Windows 10 workstation.  It acts as a “Dropbox” on the workstation as a pipe to the web.  We will be configuring the scanner share as a SMB share and pointing it to the “OneDrive” folder on the workstation.
Steps to Configure:
  1. From a computer workstation enter the IP address from a web browser.
  2. Go to the “Setup Device” and sign in as the Poweruser.
  3. In the “Base Settings” group in the setup menu, select “Templates”.
  4. Select the “SMB Share” button.
  5. Create a new configuration by duplicating one of the “Connection #” ‘s.
  6. Here is a sample configuration. 
Where:
A: The scanner needs to be authenticated with the computer that has the DropBox folder.  This turns it on.

B:  User name to login to computer.
C:  Password to login to computer.
D: The command line path where the scanned document will be saved.
E:  The name of the template.
F:  This parameter turns the option on in the scanning software.

All other options are left as is.

To test the configuration click the “Configuration Test” link:


If all is well a 1kb “ConfigTest.txt” file will be saved to the desired location.

Steps to Execute:
  1. Enter the IP address on your web browser.
  2. Select “Launch Scan Application”.
  3. Scan the document.
  4. Select “Transfer”, “SMB Share”, and as configured above “OneDrive”
  5. The file will then be saved on the OneDrive and the folder configured folder.
  6. To test the process, go to the configured folder and see if the file is there.

Done, Congratulations!
 
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How to Find Out if Your Scanner is Compatible with Windows 10

Windows 10 Compliant

By Large Documents - February 20, 2020

If you are migrating to Windows 10 and wondering if your Contex scanners are compatible with the current operating system fear not!  The company’s current product line of wide format scanners supports Windows 10.  The problem is the grey area for the older scanners.  Contex thru the years have had many models, shapes, and sizes.  It is hard to know what scanner is compatible.  Here is an easy method to find out. 
  1. Have your scanner model available.
  2. Go to https://contex.com/technical-support/
  3. Locate your scanner model using the pull-down search engine.
  4. "Select Product" and go to "Current Scanners" or Legacy Scanners".
  5. Then look for both the WideSystem & Nextimage apps that are compatible with your hardware.


    If your Widesystem versions 5.3 and newer are compliant with Windows 10.  Versions 5.1.3 down to 4.3 are compliant with Windows 8 and should run on 10 but not certified.  Anything older than 4.3 is not compliant.  

    Nextimage version 4.x and newer are Windows 10 compliant.  Anything older than version 4 is not.
It should be noted that even though it states the software is not compliant, the software could run on Windows 10.  The drawback is that the software is not secure with Windows 10 and could be vulnerable to intrusion.

If your scanner is not Windows 10 compliant, we can help.  The newer scanners are easier to use, the quality of scans are better, and most come with a 1 or 2 year warranty.  At Large Document Solutions, our phone and online support last for the life of your scanner.  Give us a call to find out what is available.  You can contact us at (866) 338-4464 or info@largedocuments.com




 
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Graphtec CI & CX Scanners compatible with Windows 10

Graphtec, Colortrac, Image Access Scanners Compatible with Windows 10

By Large Documents - February 18, 2020

The Graphtec CI and CX model scanners were a good scanner in it’s day.  Times have changed.  These two models were compatible with Windows XP thru Windows 8 drivers.  Unfortunately, not Windows 10.  The software and drivers on these scanners are tied to the Microsoft operating system.  They are not compatible with MACs or and Lenox operating systems.
The good news, there are many great replacements both in speed, ease of use, & scan quality.  A great replacement are the Image Access products.  The WideTEK CL series comes in 36” thru 48” sizes.  Unlike the Graphtec CI and CX models the WideTEK CL series includes a touch screen monitor and is not tied to a workstation operating system.  Scanning can be done via a web browser or just walk up scanning.
Colortrac is also a nice option, the SC and SG models are fully compatible with Windows 10.  The SC series have two sizes, 36” and 42” beds.  These are CIS technology scanners.  The SG model with is a CCD technology scanner like the SC scanner comes in a 36” base as well as a 44” base.
Graphtec does have newer model scanners compatible with Windows 10.  CSX 550 and the DT530 models.  These scanners only have a 36” bed.  The Image Access and Colortrac scanners have 36” as well as 42” and 48” scanners.  Image Access does have book scanners and flatbed scanners for specialty scanning where the Graphtec scanners are stickily roll feed.
To find out more, give us a call at (866) 338-4464 we will be happy to find you Large Document scanning Solution!
 
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Image Access WideTek 25 Service - Keeping your Scanner in Top Notch Condition

Important maintenance is required for you Large Format WideTek 25 Scanner

By Large Documents - December 17, 2019

I work for a print company and a number of years ago (around 2015) we purchased a WideTek 25.  We did not purchase it from Large Document Solutions. We have used the scanner for 4 years and have loved the quality etc. We started to develop some streaks through the scanned image and could not solve the quality problem.  We tried to contact the company we purchased it from for support and got no where.  I searched online for a company that sold the WideTek 25 and found Large Document Solutions.  On their website the said they will provide support even if the product was not purchased from them. I sent them an email explaining our problem and within a couple of hours I received a phone call from them.  I talked to Mike Korn and he gave me a couple of things to try and then asked me about firmware updates to the system. I told him I did not think we had ever done any firmware updates and because of scheduling we made arrangements to get in touch the next day.  I called him back and he spent 1.5 hours on the phone with me walking me through a bunch of updates to the scanner. After all the updates were done he helped me get it recalibrated and it is working great.  He then spent some time explaining some new features that were available because of the firmware updates.  

I am extremely satasified whith the help and support I recieved from them even though we did not purchase the scanner from them in the first place.

Larin Lind
Watkins Printing
December 2019
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Quality Products and Quality Support

CONTEX HD ULTRA X 4250

By Large Documents - December 10, 2019

Thanks Laurie for your kind words.  An example of one of many customers Large Document Solutions is privledged to help assist in their scanning project.

Forgot to mention how well this scanner is working for us.  Fast scans, colors and resolution are nearly perfect for fine art ... so glad we chose this one.  Please thank everyone involved - we really appreciated all you've done for us.

Best wishes to you all during the holidays.

Laurie

Sequim WA 
December 2019

NOTE OF APPRECIATION FOR LARGE DOCUMENT SOLUTIONS COURTESY AND SERVICE EXPERTISE

Service at Large Document Solutions is our Mission

By Large Documents - October 30, 2019

My Colortrac Smart LF+E 42” scanner stopped working back in May.  After installing some expensive parts (main board and LED lamps) I still could not get the scanner to work.  I could get no one to remote in and run some diagnostics that may have identified the problem at hand and a plan for repair.  The machine was purchased brand new in 2011, two years after manufacture ceased for this model.  Support ran out in 2014 so I was left in a very difficult position.  That was until I happened upon the website of Large Document Solutions based in Centennial, Colorado. After explaining my situation to them, Mike did a remote login, ran some diagnostics and asked me to make some physical adjustments. He made sure that my firmware and program software were up-to-date. When a new board is installed in this scanner it defaults to a 56 inch scanning width. To someone not familiar with this fact it is easy to miss. Mike spotted this problem and reset the firmware to a 42 inch scanning width.  We made a normalization run, followed by a successful test scan. Wow what can I say?  For starts, I appreciate the fact that the folks at Large Document Solutions, without any hesitation, toke the time to help solve my long running problem.  Mike was very patient with me and his explanations have given me a better understanding of this high tech piece of equipment.  My only regret is that I had not found them sooner. I certainly would highly recommend them for anyone requiring scanning services.

Gary L

Calgary, Alberta
September 2019
 
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