Latest News & Information

How to Find Out if Your Scanner is Compatible with Windows 10

Windows 10 Compliant

By Large Documents - February 20, 2020

If you are migrating to Windows 10 and wondering if your Contex scanners are compatible with the current operating system fear not!  The company’s current product line of wide format scanners supports Windows 10.  The problem is the grey area for the older scanners.  Contex thru the years have had many models, shapes, and sizes.  It is hard to know what scanner is compatible.  Here is an easy method to find out. 
  1. Have your scanner model available.
  2. Go to https://contex.com/technical-support/
  3. Locate your scanner model using the pull-down search engine.
  4. "Select Product" and go to "Current Scanners" or Legacy Scanners".
  5. Then look for both the WideSystem & Nextimage apps that are compatible with your hardware.


    If your Widesystem versions 5.3 and newer are compliant with Windows 10.  Versions 5.1.3 down to 4.3 are compliant with Windows 8 and should run on 10 but not certified.  Anything older than 4.3 is not compliant.  

    Nextimage version 4.x and newer are Windows 10 compliant.  Anything older than version 4 is not.
It should be noted that even though it states the software is not compliant, the software could run on Windows 10.  The drawback is that the software is not secure with Windows 10 and could be vulnerable to intrusion.

If your scanner is not Windows 10 compliant, we can help.  The newer scanners are easier to use, the quality of scans are better, and most come with a 1 or 2 year warranty.  At Large Document Solutions, our phone and online support last for the life of your scanner.  Give us a call to find out what is available.  You can contact us at (866) 338-4464 or info@largedocuments.com




 
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Graphtec CI & CX Scanners compatible with Windows 10

Graphtec, Colortrac, Image Access Scanners Compatible with Windows 10

By Large Documents - February 18, 2020

The Graphtec CI and CX model scanners were a good scanner in it’s day.  Times have changed.  These two models were compatible with Windows XP thru Windows 8 drivers.  Unfortunately, not Windows 10.  The software and drivers on these scanners are tied to the Microsoft operating system.  They are not compatible with MACs or and Lenox operating systems.
The good news, there are many great replacements both in speed, ease of use, & scan quality.  A great replacement are the Image Access products.  The WideTEK CL series comes in 36” thru 48” sizes.  Unlike the Graphtec CI and CX models the WideTEK CL series includes a touch screen monitor and is not tied to a workstation operating system.  Scanning can be done via a web browser or just walk up scanning.
Colortrac is also a nice option, the SC and SG models are fully compatible with Windows 10.  The SC series have two sizes, 36” and 42” beds.  These are CIS technology scanners.  The SG model with is a CCD technology scanner like the SC scanner comes in a 36” base as well as a 44” base.
Graphtec does have newer model scanners compatible with Windows 10.  CSX 550 and the DT530 models.  These scanners only have a 36” bed.  The Image Access and Colortrac scanners have 36” as well as 42” and 48” scanners.  Image Access does have book scanners and flatbed scanners for specialty scanning where the Graphtec scanners are stickily roll feed.
To find out more, give us a call at (866) 338-4464 we will be happy to find you Large Document scanning Solution!
 
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Image Access WideTek 25 Service - Keeping your Scanner in Top Notch Condition

Important maintenance is required for you Large Format WideTek 25 Scanner

By Large Documents - December 17, 2019

I work for a print company and a number of years ago (around 2015) we purchased a WideTek 25.  We did not purchase it from Large Document Solutions. We have used the scanner for 4 years and have loved the quality etc. We started to develop some streaks through the scanned image and could not solve the quality problem.  We tried to contact the company we purchased it from for support and got no where.  I searched online for a company that sold the WideTek 25 and found Large Document Solutions.  On their website the said they will provide support even if the product was not purchased from them. I sent them an email explaining our problem and within a couple of hours I received a phone call from them.  I talked to Mike Korn and he gave me a couple of things to try and then asked me about firmware updates to the system. I told him I did not think we had ever done any firmware updates and because of scheduling we made arrangements to get in touch the next day.  I called him back and he spent 1.5 hours on the phone with me walking me through a bunch of updates to the scanner. After all the updates were done he helped me get it recalibrated and it is working great.  He then spent some time explaining some new features that were available because of the firmware updates.  

I am extremely satasified whith the help and support I recieved from them even though we did not purchase the scanner from them in the first place.

Larin Lind
Watkins Printing
December 2019
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Quality Products and Quality Support

CONTEX HD ULTRA X 4250

By Large Documents - December 10, 2019

Thanks Laurie for your kind words.  An example of one of many customers Large Document Solutions is privledged to help assist in their scanning project.

Forgot to mention how well this scanner is working for us.  Fast scans, colors and resolution are nearly perfect for fine art ... so glad we chose this one.  Please thank everyone involved - we really appreciated all you've done for us.

Best wishes to you all during the holidays.

Laurie

Sequim WA 
December 2019

NOTE OF APPRECIATION FOR LARGE DOCUMENT SOLUTIONS COURTESY AND SERVICE EXPERTISE

Service at Large Document Solutions is our Mission

By Large Documents - October 30, 2019

My Colortrac Smart LF+E 42” scanner stopped working back in May.  After installing some expensive parts (main board and LED lamps) I still could not get the scanner to work.  I could get no one to remote in and run some diagnostics that may have identified the problem at hand and a plan for repair.  The machine was purchased brand new in 2011, two years after manufacture ceased for this model.  Support ran out in 2014 so I was left in a very difficult position.  That was until I happened upon the website of Large Document Solutions based in Centennial, Colorado. After explaining my situation to them, Mike did a remote login, ran some diagnostics and asked me to make some physical adjustments. He made sure that my firmware and program software were up-to-date. When a new board is installed in this scanner it defaults to a 56 inch scanning width. To someone not familiar with this fact it is easy to miss. Mike spotted this problem and reset the firmware to a 42 inch scanning width.  We made a normalization run, followed by a successful test scan. Wow what can I say?  For starts, I appreciate the fact that the folks at Large Document Solutions, without any hesitation, toke the time to help solve my long running problem.  Mike was very patient with me and his explanations have given me a better understanding of this high tech piece of equipment.  My only regret is that I had not found them sooner. I certainly would highly recommend them for anyone requiring scanning services.

Gary L

Calgary, Alberta
September 2019
 
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Endless folding using the ES-TE 2300 Folder

No matter how long your paper size is, Es-te folders can handle it

By Large Documents - September 5, 2019

Folding well logs and other very long documents are no problem with the Es-Te 2300 document folder.  

The actual number of folds may be adjusted between 20- 25 folds:

For example folding a document that is 800" long by 12" wide, it would best be set the parameters to 22 or 23 panels (800/12= 66,6/3=22,2).  Check out this Video to see how easy it is to create this fold.
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Rearranging scan image position using ScanWizard

ScanWizard/Scan Job Help

By Large Documents - May 22, 2019

This short video demonstrates how to insert a scanned image into a set of scanned documents using "Job Mode".  An example would be a bad scan was observed or missing and the image needs to be placed in it proper place.  This video explains how to do this.  Follow the link below on how to accomplish this task:
                                                 Video Link to insert image into job set

 

Colorado County Clerks Association Conference

Steamboat Springs Colorado June 2nd thru 5th 2019

By Large Documents - May 15, 2019

Large Document Solutions is proud to participate in the Colorado County Clerks Association Conference in Steamboat Springs, Colorado June 2nd thru 5th 2019. 

We will be demonstrating the Image Access Book Scanner model BE4V2 Kiosk and how it can increase productivitiy with your scanning projects.  This is a wonderful machine and multifunctional.  Books with thick binders, no problem.  Flat documents, again no problem.  A wide range of achival documents can be scanned in one easy motion.  This is a perfect scanner for cities, counties, and government districts.  

The Image Access Bookeye (BE) V2 Kiosk scanner is just one model available perfect for archiving.  Come check us out at the exhibitor’s reception at the conference. 

Check out the BE’s technical specifications:

Scan area 18 x 24 inches
Auto format with edge recognition A2, A3, A4 Letter & legal. User defined up to 18 x 24"
Scan Speed 1.6 sec @ 200 DPI (B&W or Color)
Color depth 36 bit color, 12 bit grayscale
File formats PDF, PDF/A, JPEG, PNM, TIFF Compressed, TIFF G4 (CCITT)
Precise scanning lens with CCD image sensors and 22,500 pixels
Scan output 24 bit color, 8 bit grayscale
Gigabit Ethernet connectivity
Network scanning via web browser

Come visit our booth at this years event.  We have other equipment that we will be demonstrating.  You don't want to miss it.

Large Document Solutions is a Colorado based company servicing Colorado and the surrounding region.  We sell and support our equipment all over the United States and Canada.


Large Document Solutions sells archiving, production, and wide format scanners, they also sell multifunction equipment.  Tell us your project and we can tailor a scanner printer combo for your needs.

We look forward to answering your questions in Steamboat Springs Colorado, June 2nd thru 5th!

Remember, we service what we sell!

If you cannot stop by, give us a call or email at (866) 338-4464 or info@largedocuments.com.
 
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Job Announcement

Large Document Solutions is looking for part time sales and tech support professionals

By Large Documents - April 1, 2019

Looking for part-time, flexible work in a fun environment? 

We are growing at Large Document Solutions (located in Centennial, CO) and looking for smart, self-driven people to work in the areas of administration, product placement and customer service.  We are a small, nationally successful sales company that provides customers with solutions to their large format document needs through customer service via phone and internet.  Experience to work here is not required, just a passion and ability to learn.  We will provide the training!  This is a great opportunity for technically-minded, customer-focused, self-driven people who want flexibility.  If you are interested in working at Large Document Solutions, please send your resume and tell us why you are interested to info@largedocuments.com.  Or feel free to give us a call at 303 773-9015. 

 
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Why Rent a Scanner from Large Document Solutions

Scanner maintenance on Rental Scanners

By Large Documents - February 6, 2019

Why rent a scanner from Large Document Solutions?  The answer is simple, we rent and maintain our scanners.  We also provide online support both software and hardware of these rental scanners.

HARDWARE: Every scanner is serviced before they go out for the next rental.  Take for example this Colortrac Gx+42c CCD scanner.  It is not the newest scanner on the market but a real work horse.  This scanner was rented for an entire year.  The customer had a room full of large format documents to scan.  

This image shows the the left rollers.  They were very dirty and yellow.  Notice on the right, the rollers were cleaned.  They look almost new.


The glass was in good shape but filled with paper debris.  That too was cleaned.  The endcap was damaged.  This was removed and replaced with a replacement.  Hinges and lid locks are examined and tested.  Still a very good scanner. 

After all the maintenance and repairs are complete the scanner goes thru rigorous calibration and stitch testing.  Sample scans are created and examined.

The scanner is then certified when all the work is completed and the sample scan quality is excellent.

Large Document Solutions rent 24" -> 36" -> 42" roll feed, flat bed, and book scanners.  Give us a call, tell us the scope of your project.  We are glad to help.  Call us at (866) 338-4464    
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