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Delivering Personal Service in an Automated World


By Dionne - Large Documents - September 12, 2016

I’m sure we can all relate to dialing a “customer service” phone number and expecting a human voice to answer.  Unfortunately, in this day and age, that is rare.  Trudging through an automated phone system pushing endless buttons can be frustrating, time-consuming and often fruitless.  Although several studies have shown that optimizing customer retention through the use of human interaction is highly successful, many companies still rely on computerized systems, much to the dismay of their clients. 

At Large Document Solutions, we are dedicated to ensuring a human touch to each call we receive and every order we process.  We value your business, and as consumers ourselves, we realize the importance of being able to work through any issue that may arise with an actual person.  In addition, we have a highly qualified team that is happy to assist our customers in any way possible.  So if you are in the market for a great scanner and that added quality of human interaction, give us a call at (866) 338-4464 and put our skills to the test!