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Support after the Sale - Example: Colortrac SmartLF LSeries

Large Document Solutions Large Format Scanners - Support After the Sale

By Large Documents - September 25, 2018

The SmartLF LSeries Scanner is Colortrac’s most economical color roll feed scanner.  The scan quality is very good and best of all it is portable!  Like most scanners they need a little maintenance every once in a while.  Large Document Solutions is proud of offer assistance with this and other models of large format scanners.  It does not matter is your scanner is in or out of warranty.  We service what we sell.  As long as you own the equipment and it has been purchased from us, we will provide phone and internet support for your scanner.  If the scanner is out of warranty and you need parts, that is a billable item.  If you need onsite, that too would be a billable item.  If you need phone or dial-in support we can help.

Our website is packed with information to help with your scanning needs.  We have tech blogs and videos that are very helpful and free to use.

Take for example the Colortrac SmartLF LSeries Scan 36!  We have videos to help you calibrate, install new firmware, clean the glass.  We have help documents to assist you in configuring the scan-to-pc software.

Give it a try.  They are very helpful.  If you need to call us, sure we are available to help.  If you are in need of a replacement, we can help there too.  Call us at (866) 338-4464 or go to www.largeformatscanners.com