Problems with your large format scanner? Here’s what to try before you call us

Large format scanners are very technologically advanced equipment. Like a high performance race car, they need to be tuned and adjusted correctly to perform as advertised.

The most common large format scanner problems are: not recognizing paper size correctly, lines in scans, or colors are totally unacceptable. These can be corrected by cleaning the scanner glass, re-rejuvenate the rollers, and running the calibration applications. This is also good time to upgrade firmware, drivers, & application software.

Large Document Solutions can help you all these processes. We have 3 full time computer techs available to help with these and other issues. These techs are available to help with your scanner as long as you own the equipment.

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